On January 7, 2020, I had eye surgery. I needed to have someone stay at my home overnight and my surgeon recommended Solos Nurse, a concierge nursing service. (My surgeon is one of the best in San Francisco.)
Mallory Weiss, the founder and owner of Solos Nurse, is awesome. She is a real professional that is very caring, kind and sincere. Susan Lee, the nurse that took care of me, is fantastic. They both came to the surgery center and talked to the surgical nurse about my surgery and post-op care. Susan spent two nights and left at noon on the 9th. (An hour before she left Mallory came by to check on me.) Susan gave me all my medications, fixed meals, and went to Starbucks and got coffee and breakfast for us. It was so comforting to know I had someone so professional taking care of me. I highly recommend this service if you need post-op care.
-J .S. 02/20/2020
Mallory Weiss, the founder and owner of Solos Nurse, is awesome. She is a real professional that is very caring, kind and sincere. Susan Lee, the nurse that took care of me, is fantastic. They both came to the surgery center and talked to the surgical nurse about my surgery and post-op care. Susan spent two nights and left at noon on the 9th. (An hour before she left Mallory came by to check on me.) Susan gave me all my medications, fixed meals, and went to Starbucks and got coffee and breakfast for us. It was so comforting to know I had someone so professional taking care of me. I highly recommend this service if you need post-op care.
-J .S. 02/20/2020
I can’t begin to say enough good things about solos nurses. If google allowed a 10 star review, then I would absolutely be giving them one!! They assisted in taking care of me for a couple of days after an outpatient surgery and from the time I first got in contact with them and even 4 months post op, they have been incredible. Both nurses I had the pleasure of meeting went above and beyond to ensure I was comfortable and was getting the upmost care. They are a group of nurses who are extremely knowledgeable in their field and who I believe played a huge factor in my speedy recovery. Beyond that, they are two of the most kind and caring people I have ever met. Even after the initial care obligation was compete, they still texted and checked in on me (and answered my 1am phone call when gauze went somewhere it wasn’t supposed to) and were just as excited about getting progress reports of my recovery. To this day I still send the two incredible nurses updates (my surgery was 4 months ago) and they’re just as thrilled as day one. I think that in itself speaks volumes about what an amazing company this is and would easily recommend it to anyone who may be needing their services. The care and kindness of this company is unmatched and definitely one of a kind that I would recommended to everyone.
-K .L. 11/14/2018
-K .L. 11/14/2018
I recently engaged Solos services for my outpatient surgery and I could not have been more satisfied or impressed by the care and service I received from my first consultation with them through all of their follow-up. Overall, it was a great experience for me.
I have had several outpatient procedures that required me to be picked up by a known person and have someone to monitor me at home for the first few hours. Because I live alone, it is not always easy to ensure I can have someone to pick me up and provide some assistance on arrival, so being able to use a service like Solos is important.
Solos' services were recommended by my surgeon's office and they were also highly respected at the outpatient surgical center where my procedure was done. When I first contacted Mallory, she was extremely efficient and thorough in understanding my medical history and my upcoming procedure. Her explanation of their services and their value immediately instilled me with a great deal of confidence.
Everything about my experience with Solos was perfect. Scheduling was easy, and they had a defined package that fit my needs. I was particularly happy that both Mallory and my nurse advocate Lisa called me on the day before my procedure, a Sunday, to see how I was doing and if I was prepared. It was very comforting and a help with the usual anxiety before such procedures. On the day of my surgery, Lisa was already there when I awoke and involved as I was prepared so I could leave. She was very friendly, professional and caring in getting me home safely.
At home, she helped me get comfortable and made sure my medications were in order and that the dosage record my surgeon provided was maintained. It was good to have a professional who made sure I hydrated, ate properly and woke up and got mobile when necessary. Left to myself, I probably would have slept for several hours and woke up dehydrated, weak and not feeling so great.
Lisa also monitored my mood and pain levels and ensured I did not have any immediate or potential complications. She had reviewed the post-op orders from my doctor and made sure to highlight that I needed to be vigilant about the orders. When I was ready to be left alone, she made one more check to make sure I was safe and comfortable. I truly believe this made my recovery better and more effective and more comfortable.
Both Lisa and Mallory followed up to make sure I was doing well in the week afterward which was also comforting. I could not be more satisfied with my choice of Solos' services and would strongly recommend them should you require this type of service for your health care needs. They were A Double Plus from when I first dialed the number to the most recent follow up. Choosing Solos is an easy choice to make. Thank you, Mallory and Lisa!
-D. M. 5/24/2018
I have had several outpatient procedures that required me to be picked up by a known person and have someone to monitor me at home for the first few hours. Because I live alone, it is not always easy to ensure I can have someone to pick me up and provide some assistance on arrival, so being able to use a service like Solos is important.
Solos' services were recommended by my surgeon's office and they were also highly respected at the outpatient surgical center where my procedure was done. When I first contacted Mallory, she was extremely efficient and thorough in understanding my medical history and my upcoming procedure. Her explanation of their services and their value immediately instilled me with a great deal of confidence.
Everything about my experience with Solos was perfect. Scheduling was easy, and they had a defined package that fit my needs. I was particularly happy that both Mallory and my nurse advocate Lisa called me on the day before my procedure, a Sunday, to see how I was doing and if I was prepared. It was very comforting and a help with the usual anxiety before such procedures. On the day of my surgery, Lisa was already there when I awoke and involved as I was prepared so I could leave. She was very friendly, professional and caring in getting me home safely.
At home, she helped me get comfortable and made sure my medications were in order and that the dosage record my surgeon provided was maintained. It was good to have a professional who made sure I hydrated, ate properly and woke up and got mobile when necessary. Left to myself, I probably would have slept for several hours and woke up dehydrated, weak and not feeling so great.
Lisa also monitored my mood and pain levels and ensured I did not have any immediate or potential complications. She had reviewed the post-op orders from my doctor and made sure to highlight that I needed to be vigilant about the orders. When I was ready to be left alone, she made one more check to make sure I was safe and comfortable. I truly believe this made my recovery better and more effective and more comfortable.
Both Lisa and Mallory followed up to make sure I was doing well in the week afterward which was also comforting. I could not be more satisfied with my choice of Solos' services and would strongly recommend them should you require this type of service for your health care needs. They were A Double Plus from when I first dialed the number to the most recent follow up. Choosing Solos is an easy choice to make. Thank you, Mallory and Lisa!
-D. M. 5/24/2018
Wonderful nurses help make everything SO easy and worry free. They can include transportation, shopping, pet care, whatever you need above and beyond nursing care. The blocks of time are very convenient, scheduling is easy, and they keep in contact with you every step of the way so you know you’ll be cared for after your procedure. You are in good hand with these ladies - I should know because I’m a nurse, too!
-H. S. 07/16/2018
-H. S. 07/16/2018
I recently had emergency surgery and had to scramble to make arrangements, not only for my kids care but for my own. Mallory and her group of nurses came highly recommend! I was blown away at the attention to detail and level of care these amazing women provided for me. I had reservations about having “Strangers” take care of me, I’m particular about a lot of things. From the moment my first nurse arrived I just felt comforted and relaxed. I HIGHLY recommend Solos- Nurse Patient Advocates. They truly go above and beyond your expectations.
-N. S.
-N. S.
Thanks to my husband’s suggestion and my surgeon’s referral, I contacted Mallory at Solos to help care for me post jaw surgery. Words can not adequately express the spectacular care that Mallory, Lisa and Ashley provided. Their professionalism, knowledge and experience was top-notch, but it was their compassion, warmth and empathy that made all the difference. Even before my procedure, Mallory and Lisa took the time to visit with me at my home to discuss the details of my surgery, post-op expectations and to provide extremely valuable suggestion to assist in my recovery.
Lisa cared for me my first night home from the hospital as well as the entire second day. Even though I did my best to estimate the shifts that would make sense for my home care, it was nearly impossible to accurately plan post surgery needs. Meanwhile, Lisa was completely flexible with her time, significantly adjusting her original schedule to accommodate my me. While Lisa assistance with my care and healing were indispensable, I felt like I had made a very special new friend in the short time we spent together.
Two days after returning home, I passed out twice within minutes around 6:30am. My husband called 911 and sent a text to Mallory to alert her to my condition. Mallory responded immediately and contacted Lisa as well. I had to be rushed back to the hospital by ambulance as I had lost a lot a blood and my vitals were crashing. I felt very weak, dizzy and scared, but felt a huge sense of relief and comfort when I saw Lisa waiting for me in the ER as they wheeled me in on the gurney. Lisa was right by my side the entire morning until I was stabilized.
After another three nights in the hospital, I was released to go home and Mallory arranged for Ashley to care for me. On the way to meet me at the hospital and help me prepare for my discharge, Ashley very thoughtfully sent a text to see if she could bring me a smoothie (I was on a liquid diet). Once again, I provided with the best care imaginable. Still feeling very dizzy and on the verge of passing out at any moment, Ashley was by my side every second and was proactive with valuable suggestions that clearly prevented another fainting episode.
Throughout the entire process, Mallory and her "Dream Team” made me feel as if I was their only client and top priority. They were always in touch with my husband and me, which provided us great comfort. As I was being prepped for surgery, I received comforting texts and encouraging messages from Mallory. On her return from an out of town conference, Mallory went the extra step of visiting me in the hospital (with a beautiful flower arrangement in hand!) to see how I was doing. Two weeks post surgery, Mallory followed up with a call to see how I was progressing and two days later, I received the kindest hand written thank you note from her. In each of these instances, Mallory’s sincerity and genuine concern for me and my health was crystal clear. Bottom line, Solos - Nurse Patient Advocates are the best in every aspect of home nurse care.
-B. K. 03/11/2018
Lisa cared for me my first night home from the hospital as well as the entire second day. Even though I did my best to estimate the shifts that would make sense for my home care, it was nearly impossible to accurately plan post surgery needs. Meanwhile, Lisa was completely flexible with her time, significantly adjusting her original schedule to accommodate my me. While Lisa assistance with my care and healing were indispensable, I felt like I had made a very special new friend in the short time we spent together.
Two days after returning home, I passed out twice within minutes around 6:30am. My husband called 911 and sent a text to Mallory to alert her to my condition. Mallory responded immediately and contacted Lisa as well. I had to be rushed back to the hospital by ambulance as I had lost a lot a blood and my vitals were crashing. I felt very weak, dizzy and scared, but felt a huge sense of relief and comfort when I saw Lisa waiting for me in the ER as they wheeled me in on the gurney. Lisa was right by my side the entire morning until I was stabilized.
After another three nights in the hospital, I was released to go home and Mallory arranged for Ashley to care for me. On the way to meet me at the hospital and help me prepare for my discharge, Ashley very thoughtfully sent a text to see if she could bring me a smoothie (I was on a liquid diet). Once again, I provided with the best care imaginable. Still feeling very dizzy and on the verge of passing out at any moment, Ashley was by my side every second and was proactive with valuable suggestions that clearly prevented another fainting episode.
Throughout the entire process, Mallory and her "Dream Team” made me feel as if I was their only client and top priority. They were always in touch with my husband and me, which provided us great comfort. As I was being prepped for surgery, I received comforting texts and encouraging messages from Mallory. On her return from an out of town conference, Mallory went the extra step of visiting me in the hospital (with a beautiful flower arrangement in hand!) to see how I was doing. Two weeks post surgery, Mallory followed up with a call to see how I was progressing and two days later, I received the kindest hand written thank you note from her. In each of these instances, Mallory’s sincerity and genuine concern for me and my health was crystal clear. Bottom line, Solos - Nurse Patient Advocates are the best in every aspect of home nurse care.
-B. K. 03/11/2018
My surgeon's office recommended Solos, Concierge Nurse Patient Advocates after my surgery which required 24 hr. aftercare. I was from out of town and had to stay at a hotel with no family available. I was treated with the absolute most competent, loving, extremely attentive expert care one could ever want. Mallory Buxton, owner, exuded confidence from the first phone call contact, to the amazing care overnight by Kim Hood who gave above and beyond all expectations. These women are angels and superior human beings. They knew EXACTLY what care was needed. They attended to my every need and even went shopping and gassed up my car for me since I was not presentable to the public. I cannot say enough about their services. USE THESE NURSES no matter the cost. They are worth their weight in gold and their positive attitudes will heal you faster. They are very serious about their responsibilities and dependable even checking on me many times after I had gone back home.
-M. C. B. 12/11/2017
-M. C. B. 12/11/2017